Privacy Policy
Repairoo is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Platform”).
Please read this Privacy Policy carefully. By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the Platform.
1. Information We Collect
- Personal Information: Name, phone number, email address, physical address, service preferences, and payment details.
- Device and Usage Information: IP address, browser type, operating system, referral source, and usage data related to interactions with our Platform.
- Location Data: If you permit the Platform to access location services through your device, we may collect your location data to offer location-based services.
2. How We Use Your Information
- Provide, maintain, and improve our services.
- Facilitate service bookings and customer support.
- Personalize user experiences and recommend relevant services.
- Send transactional, promotional, and administrative messages.
- Comply with legal obligations and resolve disputes.
3. Sharing of Information
- With Service Technicians: To perform the services you requested.
- With Third-Party Vendors: For payment processing, SMS/email communications, analytics, and infrastructure services.
- For Legal Reasons: To comply with laws, regulations, or legal requests.
- With Your Consent: In any other situation with your explicit permission.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your experience, analyze trends, and gather demographic information.
You can control cookie preferences through your browser settings.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing or updating your data.
- Deleting your data.
- Objecting to or restricting processing.
- Withdrawing consent for marketing communications.
To exercise these rights, please contact us using the details below.
7. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes implies your acceptance.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Repairoo
RSMJ Tower, 1794/5/26, 2nd Floor, 40th 'A' cross, Jayanagar 9th Block, near India Post, Bengaluru, Karnataka 560069